How to contact support
Need help with Nifty Paper Trade? Here's how to reach support and what to include so we can help you fast.
If something isn't working or you have a question the Help Center didn't answer, we're happy to help.
How to reach us
Use the Contact page to send us a message.
What to include (so we can help fast)
- What happened and what you expected instead.
- Where — the page/screen (Terminal, Commodities, option chain, etc.).
- Your device — Android app or browser (and which browser).
- A screenshot if you can — it speeds things up a lot.
Try these first
Many issues have a quick self-fix:
FAQ
How do I report a bug?
Use the Contact page with a description and screenshot — details help us reproduce and fix it quickly.
How quickly will I get a reply?
We aim to respond as soon as possible; including clear details and a screenshot gets you a faster resolution.
Where can I learn how features work?
Right here in the Help Center — every feature has a guide.